Terms of service

Acceptance of these terms

These terms govern your use of Operatica, the workspace where an intelligence works alongside you on the projects, decisions, and operations you keep there. They are a contract between you and Operatica LLC, a New Jersey limited liability company.

By creating an account or using the product you agree to them. If you do not agree, do not use Operatica.

If you accept these terms for an organization, you confirm you are authorized to bind it, and the organization is the customer. Where a workspace belongs to an organization, the sections written for business customers apply on top of the rest.

Who can use Operatica

Operatica is available in the United States only, and only to adults 18 years of age or older. Serving other countries is a deliberate expansion, not something that happens because a signup form let it through.

Every member passes their own age gate. If you invite someone into a workspace, you cannot attest for them, and they cannot reach any data until they have confirmed for themselves.

You are responsible for the accuracy of what you tell us when you sign up, and you may not share your account with another person.

What Operatica is, and what it is not

Operatica reads what you put in front of it, keeps the reasoning behind your work, and composes a plain read of where things stand. It observes, it computes, and it proposes. It does not decide for you, and it does not replace professional judgment.

It explains and computes on the financial, legal, tax, and commercial questions your work runs into. It does not recommend a security, an allocation, a trade, or a legal move, and a machine it writes for you does not compute one either. Those are licensed activities and Operatica is not licensed.

The read stays inside the work: what was done, what was planned, and where the two came apart. It is an assessment of the work, never a judgment of a person.

Your account

You are responsible for your account and for keeping your sign-in secure. Tell us promptly at legal@operatica.ai if you believe someone else has gained access.

We may suspend an account to protect the product, its users, or someone's data, and we will tell you why when we are able to.

Talking to the intelligence

You operate Operatica by talking to it. Verdi is the standing intelligence, and principals are expert roles you cast. All of them are software. None of them is a person, and none of them will claim to be.

Software can be confident and still be wrong. It can misread what you connect, and anything it infers is an estimate rather than a fact about you or your work. Review what it logs before you rely on it.

Work a principal prepares for someone outside your workspace goes out as yours. A role never signs with an invented human name.

You own your data

What you put into Operatica stays yours, and so does what the product derives from it. You grant us the limited permission we need to store it, operate on it, and show it back to you, and nothing beyond that.

• You can export everything, the inferences included, on demand.
• You can delete it, and deletion is real rather than a hidden archive.
• Your content is never used to train or evaluate a model, ours or a vendor's.
• We do not sell or share your data, and we run no third-party advertising trackers.

How we handle personal information is described in the Privacy Policy, and the companies that process data for us are named in the Subprocessor list.

Workspaces, members, and who holds what

A workspace holds spaces, spaces hold flows, and flows hold the modules you and the intelligence work on. When the workspace is yours alone, you and Operatica are the only parties. When it belongs to an organization, that organization decides what happens inside it and we process the contents on its instructions.

One member's rights cannot consume another's. A workspace purge belongs to the owner. Leaving removes you and the residue attributable to you without destroying the team's record. Owner export covers the whole workspace, and member export covers what that member may see and what is theirs.

A private flow is private. Its contents and residue are not readable by the workspace owner, not readable by intelligence acting in shared scope, and not an evidence surface we can open on request.

Client material you bring

If you work with clients, your workspace will hold their confidential material and personal data about people inside their organization. That material is yours to bring and ours to protect, never ours to reuse.

It stays inside the space that holds it. It never trains or benchmarks a model, never seeds another workspace, and never leaves except through an action you confirm.

Placing someone's data in a workspace is your representation that you have the right to. Do not place data about children there. Operatica has no children's privacy machinery and must not come to hold that data by accident.

When the software acts, you are the actor

Anything that reaches outside your workspace, sending, paying, publishing, or committing, becomes a pending action and waits for your confirmation in a channel the intelligence cannot press from inside the canvas.

An action you confirm is your own act. Operatica is the instrument, not the sender, publisher, or payer of record. We keep the confirmation trail, who confirmed what, when, against which revision, and what happened next, and it travels with your export.

Unattended runs are deliberately unable to be consequential. A trigger may read, compute, draft, and queue. It may not send, pay, publish, or commit on its own.

Standing pre-authorizations

You can grant a standing permission for a named shape of action. It is your grant, with your consequences, and it is bounded on purpose: scoped to that shape, recorded in your canon, logged on every use, revocable at any time, and expiring rather than standing forever.

A pre-authorization never covers money, never covers the first run of new or changed minted code, and never covers a communication that creates a legal obligation. Money is confirmed action by action, by the workspace owner, under a hard ceiling.

Machines and minted code

Machines are small programs the intelligence writes for your workspace. They run sandboxed: pure computation, no network, no filesystem, with hard time and memory limits. The code is visible on the module, versioned, and the first run of anything new or changed waits for your confirmation.

Minted code and minted schemas are provided as is. We make no representation that they are correct, exclusive to you, or free of third-party rights, and a machine never computes a clinical output or a specific investment recommendation.

When we say a machine or a schema is yours from then on, we mean it stays in your workspace, exports with it, and is not taken away. That is availability and portability, not a claim of intellectual property ownership.

Acceptable use

Use Operatica for your own work, lawfully, and in good faith. You agree not to:

• (a)break the law, or use the product to harm, harass, or deceive someone;
• (b)place another person's or organization's data in a workspace without the right to;
• (c)have a principal do at scale what you could not lawfully do by hand, including circumventing a technical barrier, sharing credentials, or scraping a service in breach of its terms;
• (d)probe, overload, or interfere with the security of the product, or run minted code outside its sandbox;
• (e)resell, sublicense, or repackage the product without our written agreement.

Outbound email a principal prepares carries accurate sender identity, an honest subject line, and, where it is commercial, a physical address and a working opt-out. Volume is rate limited.

Connected services and clients you authorize

Operatica works better when you connect the services that hold your material. Those services run on their own terms, and we are not responsible for how they operate or what they do with data you keep there.

You can also authorize an outside application to reach your workspace. The consent screen states the scope in plain words, the grant and its revocation live in settings, revocation takes effect immediately, and a grant reads only what you may read. Data that leaves through a grant has left our control.

Plans, billing, and the principal budget

Prices, plans, what each includes, and any trial terms are shown before you buy. Paid plans renew automatically for the period you chose until you cancel, and we tell you before a trial converts to a paid plan.

Each plan includes a principal budget. Work beyond it is metered, disclosed before it is spent, and capped. A surprise bill is a defect, not a policy.

Taxes may apply based on where you are. Payments are processed by our payment processor, named in the Subprocessor list. We do not store your card details.

Cancellation and refunds

You can cancel from your account settings in the same number of steps it took to subscribe. Cancellation stops the next renewal and keeps your access through the period you already paid for.

Except where the law requires otherwise, payments already made are not refundable. Cancelling a plan is not the same as deleting your data. Export and deletion are separate, always available, and described in the Privacy Policy.

Intellectual property

The product, its design, its software, and the Operatica name and marks belong to Operatica LLC and its licensors. These terms grant you the right to use the product and transfer none of that ownership.

Feedback you send us is something we may use without obligation to you. We do not encode any employer's methodology into the product, and we ask you not to bring one that is not yours to bring.

Business customers

This section applies when a workspace belongs to an organization. The organization is the controller of what its members place there, and Operatica is the processor acting on its instructions.

• We process customer content only to provide the product, keep it confidential, and never use it to train, evaluate, or benchmark a model. The same term flows down to every subprocessor.
• A data processing addendum is available on request at legal@operatica.ai, and the subprocessor register is public and kept current.
• A shared workspace shows progress, estimates against actuals, and the trail of what principals did. Those are properties of the work and never an evaluation of a person. Where notice of workplace monitoring is required, giving it to your own people is your responsibility.
• We execute deletion as instructed and offer no litigation hold. If you have a preservation obligation, do not rely on us for it.

Where a separate written agreement between your organization and Operatica LLC covers the same ground, that agreement governs.

Disclaimers

Operatica is provided as is and as available. To the fullest extent the law allows, we disclaim the warranties of merchantability, fitness for a particular purpose, and non-infringement, and we do not warrant that the product will be uninterrupted, error free, or that any output will be accurate.

Nothing the product shows you is financial, legal, or tax advice. Decisions about your money, your business, and your clients remain yours, ideally with a qualified professional.

Limitation of liability

To the fullest extent the law allows, Operatica LLC is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, or lost data.

Where liability cannot be excluded, our total liability is limited to the greater of one hundred dollars or the amount you paid us in the twelve months before the claim arose.

Indemnification

You will defend and indemnify Operatica LLC against claims, losses, and costs arising from your use of the product in breach of these terms, from data you placed in a workspace without the right to, and from actions you confirmed. We will tell you promptly about any such claim and let you control its defense, and you will not settle in a way that binds us without our agreement.

Disputes, arbitration, and class action waiver

Tell us first. Write to legal@operatica.ai and we will try to resolve the matter informally within sixty days. Most things end here.

If that fails, you and Operatica LLC agree that any dispute is resolved by binding individual arbitration administered under the rules of a recognized arbitration provider, seated in New Jersey or held remotely at your election. Either of us may still bring a claim in small claims court, and either of us may seek injunctive relief for misuse of intellectual property or confidential material.

Claims are brought individually. You and Operatica LLC waive any right to a jury trial and to participate in a class, collective, or representative action. If this waiver is unenforceable for a claim, that claim proceeds in court and the rest of this section still applies.

Changes to the product and to these terms

The product will change. We may add, alter, or retire features, and we will give reasonable notice of a material change that affects how you work.

We may update these terms. For a material change we will tell you, update the effective date above, and keep the previous version available. Continuing to use Operatica after a change means you accept the updated terms.

Termination

You may stop using Operatica and close your account at any time. Export first if you want your record, because deletion is real.

We may suspend or end access if these terms are breached, if the law requires it, or if keeping the account open would put someone's data at risk. When an account closes, data is deleted as described in the Privacy Policy, and the sections meant to survive termination continue to apply.

Governing law

These terms are governed by the laws of the State of New Jersey, without regard to its conflict of laws rules. Where a dispute is not subject to arbitration, it belongs to the state or federal courts located in New Jersey, unless the law where you live gives you other rights. If a provision is held unenforceable, the rest stays in force.

Contact us

Operatica LLC, New Jersey, United States. Questions about these terms reach us at legal@operatica.ai. We read what you send.